Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy
by Ann Marie Sabath. New Jersey: Career Press, 1998

Maneuvering through the creative arts industry can be treacherous. Sometimes, it’s easy to forget that there is a business side to the creative arts industry. ... That is until you find yourself tongue-tied at an industry function or struggling to put together coherent business correspondence.

The book "Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy" by Ann Marie Sabath provides a roadmap on the fundamentals of workplace/business protocol. The author addresses topics ranging from executing the proper introductions to phone and email etiquette. This book is less than 200 hundred pages and it is written in an easy to read format.